NEWS

ID Card Resellers Win Over IT Departments

Oakland, CA, September 21, 2017

The Sphinx Logon software makes it easy to secure access to computer networks with ID cards. This means that Sphinx Logon is often introduced to a company through the facility access department by a trusted ID card reseller. IT departments then typically take over the evaluation, since they are the ultimate decision maker.

Below is an example of the process using a real customer example.

Customer: Insurance company in the Midwest.
Challenge: Reseller was the ID card supplier and knew the facility access team but not the IT team.

Approach: The IT decision maker was initially skeptical about a software solution coming from a different department. He participated in the Sphinx Logon online demo session and shared his requirements.

IT Questions: Round I
Solution should be:
* Quick and easy to install.
* Not affecting the current Windows network setup.
* Reliable.

Once the Sphinx Logon software passed the initial scrutiny, the customer's IT team reviewed further features directly with the Sphinx team.

IT Questions: Round II
Desired features:
* No rebadging; users self enroll with current cards.
* Network access control is completely independent of facility access system.
* Auto-generation of passwords.
* Logs off user when card is pulled from reader.

After the IT decision maker understood that Sphinx Logon had all the above capabilities that he needed, he tested the software in-house for a couple of weeks.

Result: Once testing was complete, the customer quickly ordered the Sphinx Logon software - a win for both the building access and IT departments.

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